I wanted to respond personally to you in regards to the recent work on my wife’s Scion. She provided a feedback rating as a 5 regarding communication. This was in error. Communication from your shop was outstanding. I was called everyday, provided updates about our vehicle, and was spoken to courteously and with a commitment to customer service that I do not often witness as a consumer … I was so impressed with your staffs’ service that I will be sending my truck in sometime soon to have it looked at for a heater issue. I will notify USAA of your excellent service when they call. Wishing more maintenance shops were like yours!

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